Fireplace Installer
Norcross - Fireplaces
Summary/Objective
The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism.
Essential Functions
- Installs fireplaces and components, addresses installation issues to resolve operating problems according to manufacturer’s specifications (including and not limited to ignition systems, gas pressures, venting, mechanical, and house pressure) before leaving the install location.
- Uses diagnostic tools such as manometer and multi-meter to obtain readings on gas pressure and voltages
- Initiates gas startups and performs homeowner orientations to ensure proper operation
- Possesses full knowledge of after-market product line and utilizes consultative sales techniques to sell after-market service products and accessories to help the customer get the most out of their fireplace
- Reads manuals and conducts hands on study of products to learn and maintain knowledge level
- Communicates effectively with customers to provide needed information with a high degree of professionalism
- Maintains effective communication with sales staff and service department to ensure that the service call is completed and meets quality standards
- Performs installation Preview / Post view process as needed
- Attends and successfully completes all company provided training
- Follow all OSHA and company safety standards and procedures
- Perform other duties as requested by office manager
Competencies/Skills/Abilities
- Proven mechanical aptitude
- Ability to multi-task in a dynamic environment
- Good written and verbal communication skills;
- Possesses excellent customer service and interpersonal skills; must be able to interact effectively with all types of people inside and outside of the Company
- Excellent problem-solving skills
- HHT Gas Certification and NFI Certification preferred; required with-in 1 year of hire
- Clean driving record/background required
Supervisory Responsibility
This position has no supervisory responsibilities
Work Environment
This job operates within a new home construction environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee may be required to sit for extended periods of time, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position, and days and hours of work vary among business units and client needs.
Additional Eligibility Qualifications
Employee must hold a valid US work authorization.
EEO Statement
At Construction Resources, all phases of employment will be administered so as to further the principle of Equal Employment Opportunity.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
