Ice Cream Barista
Santana Row
About Us
At Smitten Ice Cream, we are makers through and through – from our flavors right down to our ice cream machines, we make it all. Because we believe that ice cream can and should be better. Hell no status quo.
We’re reinventing the ice cream experience by churning each scoop to-order, from scratch, using the freshest, purest ingredients and patented liquid nitrogen-enabled technology. From our founder’s early days on the streets of San Francisco (literally) to our family of scoop shops across the Bay Area, we’ve been challenging the status quo from Day 1. And we’re just getting started.
About You
We’re looking for hardworking, kind and humble team members who can proudly represent the Smitten brand in every interaction with our guests. We call these team members Brrristas, since they skillfully operate our patented Brrr™ machines to churn each scoop of ice cream to-order. You are the right Brrrista to join our team if:
- You love creating meaningful experiences for guests from all walks of life
- You thrive in a fast-paced, ever-changing environment
- You’re hungry for growth opportunities and eager for your voice to be heard
- You’re inspired by and committed to furthering the local, seasonal, and handcrafted food movement
- You think creatively to address problems big and small
- You sweat the details, big and small
Brrrista Responsibilities
- Proudly act as the face of the Smitten brand in every guest interaction
- Churn each ice cream from scratch using our patented technology and serve each guest the perfect scoop
- Welcome guests into our shop and ensure their experience is memorable, meaningful, and full of joy
- Hold yourself and your teammates to the highest product quality standards
- Embody the “whatever-it-takes” attitude when it comes to problem solving - jump right in and find the best solution!
- Team up with Shift Leads and General Manager to execute exceptionally smooth in-shop operations
Brrrista Requirements
- Able to work various shifts per week (weekdays, evenings, and weekends)
- Able to stand for up to 8 hours at at time
- Authorized to work in the United States
What We Offer You
- An entrepreneurial work environment where you can have an impact on a growing company
- Mentors committed to developing you to take on more responsibility within the company
- A welcoming and supportive team where diversity and creativity are valued
- Competitive pay plus tips
- A complimentary scoop of Smitten Ice Cream with each shift, and discounts on merchandise and ice cream purchases
We are an equal opportunity employer and welcome diversity in the workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.
