Host

JT Restaurants Tres LLC

Host:

Position Summary:

The restaurant Host is responsible for promptly and warmly greeting guests as they enter and exit the restaurant. The Host is also responsible for seating guests at tables, taking reservations, managing the waitlist providing wait times for guests, answering phone calls, and assisting guests with questions they might have. Assists restaurant staff when necessary.

Essential duties and responsibilities include but are not limited to:

• Ensures exceptional customer service is provided to the internal team and customers
• Responsible for continuously greeting guests and providing exceptional customer service throughout the scheduled shift.
• Maintains a clean and organized host stand area, including but not limited to dry and clean floors to ensure staff safety, refilling product as needed.
• Assists with seating guests at tables, taking reservations, managing the waitlist, answering phone calls and forwarding them to the proper person.  
• Other duties as assigned/required

Knowledge, Skills, and Abilities (KSA):

• Strong customer service skills
• Ability to maintain clean and hygienic work areas in accordance with Day Maker Half Day Cafe and health code standards
• Knowledge of food sanitation and safety principles and practices
• Strong communication, organizational, multitasking, and time management skills
• Ability to work independently or as part of a team

Education, Certifications, and Licenses 

• High school diploma or equivalent
• Texas Food Handler’s License
• TABC Certified

Experience

• Restaurant staff experience preferred

Working Conditions:

The working conditions for this position include an indoor climate-controlled environment with minimal health and safety hazards. Working conditions outdoors includes running out togo orders to the parking lot, retrieving linens from the shed outside. This position requires the ability to work in a fast-paced environment with tight deadlines, multitask, perform simple and repetitive tasks, attain precise attention to detail, control the work pace, follow instructions, work under supervision, handle confrontational situations, and work alone or in a group. Environmental conditions include working in an indoor setting with exposure to noise, congested areas, slippery surfaces, sharp edges, and handling sharp, hot, cold, and wet objects. Tobacco-free environment.

Physical Requirements:

The physical requirements for this position primarily involve constant walking and/or standing and frequent bending forward and twisting at the waist, reaching above/below shoulder and chest level, elbow and wrist flexion and extension, neck twisting/turning/tilting, and foot pedal action. Ability to carry and lift up to 30 pounds of weight. Occasional crouching, kneeling, and reaching behind the body. The individual in this position must have fine motor skills. Sensory demands include hearing, speech, vision, spatial perception, and tactile.

What We Offer:

• Flexible scheduling – full and part time
• Competitive Pay
• Meal Benefits
• Benefit plan options for qualifying team members
• Employee referral program
• Training & career growth opportunities