PDI Technician
Service
Summary
The Pre-Delivery Inspection Technician (PDI) readies and details the vehicle for customer delivery. The PDI tech is responsible for meticulous inspection, vehicle cleaning and detailing as well as overall make-ready preparation for customer delivery.
Essential Duties and Responsibilities
- Perform pre-delivery inspections (PDI) on new units coming from the factory.
- Details the vehicle by cleaning new and used vehicles including washing vehicle exterior and vacuuming vehicle interiors.
- Perform detailed cleaning, as needed, of interior and exterior of vehicle including spot stain removal of upholstery, rugs and exterior surfaces; use special purposes cleaners and agents for desired results.
- Inspect vehicle interior and exterior thoroughly.
- Verify all accessories and options are functional (install if needed)
- Remove any shipping materials left on or in vehicle.
- Set radio, clock, compass, fuel economy readings, etc.
- Apply Mac Haik decals.
- Check and add all fluids as necessary.
- Fill fuel tank to designated levels.
- Test drive vehicle.
- Deliver vehicle packet to designee with keys labeled with location and mileage.
- Meet customer service standards by achieving ‘above district’ customer service information “CSI” scores.
- Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
- Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
- Safeguard dealership assets and customer data.
- Complete required training assigned through the company training portal.
- Adhere to consistent and reliable work schedule.
- Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
- Other duties as assigned.
Qualifications
- Experience in automotive detailing preferred
- Valid driver’s license and acceptable driving record
- Successful completion of pre-employment screening
- Authorization to work in the USA
