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Shift Lead-Buffalo Wild Wings

Buffalo Wild Wings,LA,Lake Charles

JOB DESCRIPTION

Aspire2B is searching for a Shift Lead for our Buffalo Wild Wings Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and  supporting revenue and bottom line growth.

YOU WILL:

  • Support restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability.
  • Conduct table visits and model hospitality skills during each shift.
  • Resolve guest complaints and bring to the attention of the manager.
  • Ensure a safe working environment to reduce the risk of injury and accidents.  
  • Adhere to SERV Food and HACCP standards, Federal/State/Local laws, and company policies.
  • Ensure PCI compliance for all credit card transaction documents.
  • Support the rollout of new company programs, and policies and procedures, as requested.
  • Develop strong working relationships within the team
  • Delegate duties to team members during shift and follow up to ensure thorough execution.

WE SEEK:

  • Customer centric, committed to supporting the customer.
  • Strong verbal communication and listening skills.
  • Self-starter who works independently and in a team environment.
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Manages multiple projects and timelines with a sense of urgency and follow through.
  • Strong computer skills, required.
  • Minimum one (1) + years of restaurant experience, required.

 

Complete an application and list your pay expectations. We offer a great work environment, competitive pay, and great food. EOE

Location - Buffalo Wild Wings,LA,Lake Charles

 
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