For nearly 20 years, The Behavior Exchange in Plano, Texas, has helped children with autism spectrum disorders, behavioral issues, developmental delays, and other special needs reach their full potential. Our ABA therapists also work with teachers and parents to ensure they are using the proper ABA techniques needed to help children improve their behavior. Our treatment programs offer individualized, early-start therapy, and education programs for children of all abilities and ages. Whether a child has attention deficits, autism, language delays, behavioral issues, learning differences, or other special needs, our ABA therapists can help. All of our treatments are personalized to fit each child's unique needs and can include one-on-one sessions, group therapy, or real-life training situations.

NOW HIRING

FACILITIES TECHNICIAN in Plano and Frisco

Job Description:

SUMMARY OF FUNCTIONS

Under the general direction of Management, ensures that all facilities are maintained and fully functioning at all times.  This includes scheduled maintenance, general maintenance and repair, which include, but are not limited to heating, ventilation and air conditioning, electrical, and plumbing, and maintaining supplies and inventory management for each location.

COMPETENCIES

·          Proficient Communication Skills

·          Customer Service

·          Communication

·          Following policies and procedures 

·           Ethical Practice

MAJOR DUTIES AND RESPONSIBILITIES

·          Diagnose and Repair: in such areas as HVAC, electrical, plumbing, carpentry, flooring, hardware accessories, masonry,                               painting/wallpaper.

·          Complete Service Requests: to maintain scheduled and unscheduled building repairs consistent with company operating and                      equipment/supply standards, while maintaining a safe environment.

·          Maintain Inventory and Supply Tracking System: to effectively maintain operating needs of each location, including but not limited              to maintenance supplies and office supplies.

·          Perform general landscaping duties

·          Perform general janitorial services

·          Provide Customer Service: to guests and staff members in a manner that is professional, prompt and courteous correspondence               when scheduling and providing maintenance services, as well as with contracted vendors that provide  additional facility services.

·          Apply Policies and Procedures: such as, but not limited to, company operating and safety standards. Promote safe work practices              among on-site staff, as well as creating a safe environment for residences and guests.

·          Ensure Compliance: with all federal, state and local laws, specifically state regulations and building codes.

SUPERVISORY RESPONSIBILITIES

N/A

WORK ENVIRONMENT

This job operates in a professional office environment caring for both the internal and external needs of the facilities. This role routinely uses standard equipment, will be responsible for lifting up to 50-lbs, and will routinely travel between locations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to type, handle objects, furniture, boxes, tools or controls; reach with hands and arms; climb stairs; talk and hear.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position. Standard hours are M-F 8:30 a.m.-5:30 p.m., after operating hours and some weekend coverage as necessary.

TRAVEL

Travel is local during the business day between the Plano and Frisco facilities.

PREFERRED EDUCATION AND EXPERIENCE

·          High school diploma or equivalent

·          Minimum 2 years experience working in a facilities maintenance role.

·          Experience working in close proximity of clients and successfully demonstrating customer service.

·          Informing Others, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills

·          Team oriented

ADDITIONAL ELIGIBILITY REQUIREMENTS

·          Sense of Urgency

·          Is able to work independently and in a team environment

·          Strong Initiative, ability to anticipate issues proactively

·          Strong verbal communication and listening skills

·          Guest service mentality; has a genuine desire to serve the customer

·          Communicates in a professional manner

·          Able to maintain high level of confidentiality

·          High attention to detail

·          Excellent organizational and time management skills

·          Must be able to prioritize and multi-task in a fast paced environment

CLASSIFICATION

Non-exempt