The Role

Claims AR Specialist completes an audit of all assigned claims invoices against the Utopia Claims Management system, providing documentation as required.  
What You’ll Do
 
• Completes review of all assigned claims invoices via the daily Claims Invoicing Workflow sheet.
• Verifies all audited invoices are generated, attaching an...

The Role

Move Coordinator - will oversee all phases of the relocation process – from initial planning through delivery. This role requires exceptional communication skills, multitasking ability, and a strong commitment to customer satisfaction.
What You’ll Do
 
• Client Engagement: Serve as the main point of contact for customers, providing...

The Role

Customer Support Clerk helps ensure a smooth relocation experience for our members by supporting the Customer Care Advocates (CCAs) with calls, scheduling updates, and service coordination. This role involves conducting pre-move and delivery calls, communicating with local agents, assisting with claims and debris removal requests, and a...

The Role

Customer Support Receptionist initiates, coordinates, and responds to all customer service-related matters for each move to achieve a customer satisfaction survey result above the industry mean.
What You’ll Do
• Assist with inbound TMM phone line and route calls accordingly.
• Be the “first face” of TMM by answering inbound phone...